Terms and conditions

1. Introduction

Welcome to Kangaroo Lifestyle Development Consultancy. By accessing or using our online consultation services, you agree to the following Terms and Conditions. These terms govern your use of Kangaroo’s non-medical lifestyle consultation services. If you do not agree to these terms, you may not use our services.

2. Services Provided

Kangaroo Lifestyle Development Consultancy provides non-medical lifestyle consultations aimed at supporting families, particularly parents, in addressing non-medical challenges related to child behavior, emotional well-being, and overall family dynamics. We offer personalized consultations, workshops, and guidance plans. Kangaroo does not provide medical or psychiatric diagnoses, interventions, or treatments, and all services are strictly advisory in nature.

3. Booking and Payment

All consultations require advance payment at the time of booking. Payments are processedsecurely, and all transactions are final. Cancellations and refunds are allowed only if requested 24 hours prior to the scheduled appointment. No refunds will be provided once the consultation has been delivered.

4. Cancellations and Rescheduling

Clients may cancel or reschedule their consultation at no charge if the request is made at least 24 hours before the scheduled appointment. If a cancellation or rescheduling request is made less than 24 hours before the appointment, the fee is non-refundable.

5. Client Responsibilities and Code of Conduct

Clients are expected to engage in respectful communication during consultations. Kangaroo reserves the right to terminate any session if inappropriate behavior is exhibited.

6. Limitation of Liability

Kangaroo is not liable for any misunderstanding or misapplication of the advice provided during consultations. Our services are strictly advisory in nature and are not a substitute for professional medical or psychiatric advice. Kangaroo limits its liability for any issues arising from data breaches, although all reasonable measures are taken to ensure the security of personal data.

7. Data Privacy and Security

We collect limited personal information, such as email addresses or phone numbers, strictly for communication purposes. Clients may choose to provide either or both for better service. We keep all client data confidential and secure. Kangaroo is not liable for any unauthorized access unless it results from our negligence.

8. Intellectual Property

All materials, workshops, and plans provided by Kangaroo are the intellectual property of Kangaroo Lifestyle Development Consultancy. Clients may not copy, distribute, or use any content without explicit written permission from Kangaroo.

9. Jurisdiction and Governing Law

These Terms and Conditions are governed by the laws of Abu Dhabi, United Arab Emirates. Any legal disputes will be handled under this jurisdiction.

10. Arbitration and Mediation

In the event of any disputes or claims arising out of these Terms and Conditions or our services, we agree to attempt resolution through arbitration or mediation before pursuing any legal action.

11. Amendments to Terms

Kangaroo reserves the right to modify these Terms and Conditions at any time without prior notification. Clients are encouraged to review the terms regularly.

12. Contact Information

For any inquiries, support, or questions about these Terms and Conditions, you can contact Kangaroo via email at info@kangaroo-ae.com or through WhatsApp at https://wa.me/971506308570